Terms & Conditions of Use

Introduction

These terms and conditions apply to the use of www.roseyandco.co.uk and the purchase of digital products and graphic design, artwork, consultancy and mentoring services through the site. By using the website and/or making a purchase, you agree to be bound by these terms.

Definitions:

User: as identified by a purchase either through the website or via an invoice or directly with Roseanna Willis / Rosey & Co. Or defined by a user of the website.

Us: Rosey & Co. / Roseanna Willis / www.roseyandco.co.uk

Projects: All projects that include graphic design services, consultancy, mentoring or original artwork

Products: Digital download items and online or digital courses and guides. Physical products such as artwork or printed stationery.

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Products and Services: www.roseyandco.co.uk offers digital downloads, mentoring, courses, guides and graphic design services for purchase. The description of each product or service and the pricing are provided on the website.

Order Process: To place an order, you must complete the checkout process on the website. Your order constitutes an offer to purchase, which we may accept or reject. We use Stripe and Paypal to receive payments.

Payment Terms - Digital Products and Coaching Services: Payment for digital products and paid coaching services must be made through the payment options provided on or via the website. Payment must be received in full before any digital products or paid coaching services are provided. We use Stripe and Paypal to receive payments.

Payment Terms for Graphic Design Services: Payment is due within 30 days of the invoice date unless otherwise agreed in writing. We use Stripe and Paypal to receive payments.

1. Late Payments: A late payment fee of 8% plus the Bank of England base rate will be charged on all overdue invoices. Example:

   If you owe £1,000 and the Bank of England base rate was 0.5%:

   • the annual statutory interest on this would be £85 (1,000 x 0.085 = £85)

   • divide £85 by 365 to get the daily interest: 23p a day (85 / 365 = 0.23)

   • after 50 days this would be £11.50 (50 x 0.23 = 11.50)

2. Accepted Forms of Payment: We accept PayPal, all major credit cards and bank transfers. We do not accept cheques.

3. Deposits: A deposit of 50% will usually be required before work commences, and the balance is due upon completion and prior to sending the final files/deliverables.

4. Refunds: No refunds will be provided for any services rendered unless specified in writing.

5. Changes to Order: If you request a change to the original scope of work, we reserve the right to adjust the original quote and invoice accordingly.

6. Intellectual Property: You acknowledge that all intellectual property rights in the work produced by us will remain with us until full payment has been received.

7. Dispute Resolution: Any disputes arising from this agreement will be resolved through arbitration as a last resort. It will take place in the UK and will follow the law of The Arbitration Act 1996.

8. Governing Law: This agreement will be governed by and construed in accordance with the laws of England and Wales.

9. Entire Agreement: This agreement constitutes the entire understanding between the parties and supersedes all prior agreements, representations, and understandings.

Delivery: Digital products will be delivered to the email address provided during the checkout process. Delivery of graphic design services will be completed and delivered as agreed with the customer.

Refunds and Returns: You have the right to cancel a digital purchase within 14 days (14-day money-back guarantee) Your refund will be sent within 14 days of the cancellation.

Intellectual Property: All intellectual property rights, including copyright, trademarks, patents and designs, shall be respected and the user must not use or reproduce the content in any way that would infringe these rights. Under the Law of England and Wales; The digital products and graphic design services provided by www.roseyandco.co.uk are protected by copyright and other intellectual property rights. Reproducing, modifying, distributing, or using the products or services for any commercial purposes is illegal. Should any infringement occur, we will take legal action, seeking damages and a forced stop of the use of our intellectual property. This term also pertains to free downloads and services created and provided by us.

The Copyright of any designs created by us will remain with us. If you purchase branding or graphic design services, you retain the right of use for the designs but not the Copyright.

Our Ownership of Copyright: When you commission us to create any artwork or graphic designs or purchase any digital downloads from us (whether customised for you or not) you agree that we are the “author” and the owner of the copyright as stated under the law.

Warranty Disclaimer: Rosey & Co. provides the products and services "as is" without any warranty of any kind. Rosey & Co. does not guarantee that the products or services will meet your requirements or that their use will be uninterrupted or error-free.

Earnings Disclaimer: Rosey & Co. makes no guarantees as to income or earnings. Any examples given are not to be interpreted as a guarantee or promise of earnings. Earning potential is entirely dependent on the person using our products, services, and strategies. It is also dependent on their own personal unique circumstances.

Limitation of Liability: www.roseyandco.co.uk will not be liable for any damages arising from the use of its products or services, including but not limited to indirect, incidental, or consequential damages.

Changes to Terms and Conditions: www.roseyandco.co.uk reserves the right to modify these terms and conditions at any time. Your continued use of the website after any changes indicates your acceptance of the new terms.

Governing Law: These terms and conditions are governed by and construed in accordance with English and Welsh Law.

Site Use: The user must not use the website for any illegal activity or in any way which damages the reputation or intellectual property rights of the website owner or any third party. The user must not post or transmit any material which contains viruses or any other malicious code. The user must not use the website in any way which could damage, disable, overburden, or impair the website or interfere with any other user’s use and enjoyment of the website. The user must not use the website to violate any applicable laws or regulations.

User Suspension/Termination: We reserve the right to suspend or terminate access to the website for any user who breaches these terms or is suspected of doing so.